Mihi announced that it has been awarded certification for ISO/IEC 20000-1:2011, which is a service management system (SMS) standard. This standard specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain, and improve an SMS.
Mihi announced that it now complies with the U.S. Health Insurance Portability and Accountability Act (HIPAA), which sets the national standard for protecting sensitive patient health information. The compliance verified by a third-party audit confirms that technical; physical; and administrative safeguards, and company policies, and procedures meet HIPAA requirements. “We are committed to helping our…